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Terms and Conditions

Terms of Use

Welcome to First Walkers. By accessing and using this website, you agree to the terms and conditions outlined below. If you do not accept these terms, please refrain from using the site.

Ownership of Our Site

This site is owned and operated by FW Orthopaedic Pty Ltd t/a First Walkers (ACN 20619368893), referred to herein as "First Walkers", "we", or "our". All content on this site — including photographs, illustrations, images, text, and software (collectively, the "Content") — is owned by First Walkers or our content providers and is protected by Australian and international copyright laws.

Use of the Content

You may use the Content solely for personal, non-commercial purposes such as research, browsing, or shopping. You may download or copy materials for personal use only. However, you must not use any materials from this site to resell products on personal or third-party platforms (e.g., eBay). No rights, title, or interest in any downloaded materials or software are transferred to you.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or exploit any part of the Content, the site, or related software. Use of the Content and software is strictly limited to shopping or research purposes. Any unauthorised use is strictly prohibited.

User Conduct

You agree not to misuse this website. This includes, but is not limited to, attempting unauthorised access, distributing malicious software, interfering with the site's functionality, using the site for illegal purposes, or engaging in data scraping, copying, or harvesting without permission.

Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account. We reserve the right to suspend or terminate accounts at our discretion.

Product Descriptions and Pricing

We strive to ensure that all product information, pricing, and descriptions are accurate. However, we do not guarantee the absence of errors. Prices, availability, and product details may be updated or corrected at any time without notice.

Order Acceptance

Submitting an order does not constitute acceptance. First Walkers reserves the right to accept or decline any order after it has been submitted. In the case of pricing, stock availability, or technical errors, we may cancel or modify orders and refund you in full where necessary.

Returns, Refunds and Shipping

Our Returns and Refunds Policy, as well as our Shipping Information, are governed by separate terms. Please refer to the following pages for full details:

Disclaimers

This site and its Content are provided "as is" without warranties of any kind, either express or implied. This includes (but is not limited to) warranties of merchantability, fitness for a particular purpose, or non-infringement.

We make reasonable efforts to ensure the accuracy of our Content but do not guarantee it. Technical errors, bugs, and inaccuracies may occur. We do not warrant that access to the site will be uninterrupted or free from harmful components.

As a convenience, we may link to other websites. These links do not imply endorsement. We are not responsible for the content or availability of any linked site.

Limitation of Liability

To the maximum extent permitted by law, First Walkers, its directors, officers, employees, or content providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use this website or its Content.

Trademarks

This site contains registered and unregistered trademarks that are protected by law. Except where expressly permitted, use or misuse of these trademarks is strictly prohibited.

Governing Law

This agreement is governed by the laws of New South Wales, Australia. By using this site, you consent to the exclusive jurisdiction of the courts of New South Wales for any dispute arising out of or in connection with these terms.

Changes to Terms

We reserve the right to modify these Terms of Use at any time without notice. Changes take effect immediately upon posting. Your continued use of the site constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns regarding these Terms of Use, please contact us here.

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