Australia

Shipping is FREE within Australia for all orders. Orders are packed and shipped within two business days and then delivered by Australia Post Express within the following times:

East Coast Metro Areas	1 - 3 days
Metro Adelaide and Perth	2 - 4 days
Country & Remote Areas	2 - 5 days

Orders from European Union

Customers from European Union can enjoy the local experience and delivery at our EU website https://firstwalkers.com

International Shipping

Standard shipping is FREE for all international orders. All orders are packed and shipped within 2 business days from one of our warehouse in Sydney, Australia. They are delivered by AU Post & Postal services in relevant countries and include online tracking (where possible) or signature on delivery service. The shipping time may vary but 95% of orders are delivered within the following timelines

Canada	8 - 14 business days
Hong Kong	7 - 12 business days
Japan	7 - 12 business days
Malaysia	7 - 12 business days
New Zealand	6 - 10 business days
Singapore	6 - 10 business days
South Korea	6 - 10 business days
United Kingdom (see more for VAT)	6 - 10 business days
United States	7 - 12 business days

 

You will receive shipping confirmation email with tracking number once your order is shipped.

Taxes & Customs Duties

United Kingdom

Please note that UK Customs may raise a request to pay VAT on your order. Such requests are raised incorrectly as kids footwear purchases are 0% rated as noted here Additionally, note that no customs duties are supposed to apply to goods under the price of £135 (https://www.gov.uk/goods-sent-from-abroad/tax-and-duty). If such requests are raised please communicate back with the Customs to ensure your order is released and reference the links above.